Returns & Exchanges
Since every set is made to order, we handle returns a little differently than big-box stores.
If your order arrives damaged, defective, or incorrect, contact us within 14 days of delivery and we'll make it right — replacement or refund, your choice.
For sizing exchanges, reach out via the Contact page within 14 days of delivery and we'll work with you case by case.
To start a return or exchange, email hellobird@birdnight.com with your order number.